Search results for " Success Model"
showing 2 items of 2 documents
User evaluation of a therapist-guided internet-delivered treatment program for anxiety disorders: A qualitative study
2021
Therapist-guided internet-based cognitive behaviour therapy (ICBT) has been proposed as a potential means to increase individuals' access to quality mental health care and effective treatment. Guided ICBT aims to increase a patient's knowledge and competence to better cope with their disorder. Despite the growing evidence supporting the effects of guided ICBT, there is remarkably little research on the different factors that are important for patients to achieve effects from using such digital treatment interventions. Thus, the aim of this study was to conduct a user evaluation of a therapist-guided ICBT program using the updated DeLone and McLean (D&M) model for measuring information syste…
The Model of Creation of Customer Relationship Management (CRM) Technology in Sports Services Section
2020
Over the past decades, sport venues have increased their investments in Customer Relationship Management (CRM) realm. The investment ranges from strategy development to software implementation and other applications which will help attract new customers, maintaining and growing existing programs. Accordingly, the aim of this study was to design the CRM technology model in the sports services sector of East Azerbaijan province based on individual narratives and personal experiences of 10 managers and 384 sports customers in the province during in-depth interviews by using foundation data theorizing method. Their views on the relationship between CRM technology and sport venues were recorded …